image description

Tuesday, May 12th 2015

Accessible Tourism Workshop

13:30 - 15:30

Unlock the potential for new customers 

Many of our visitors have access needs whether or not related to a disability, for example, older and less mobile people and families with young children have specific needs and requirements that often make taking a holiday a stressful and time consuming task. Understanding these customers' needs and providing the right information and customer service will make it easier for visitors to enjoy Scotland and unlock potential new business for you. 

This workshop will help you to describe your business facilities and services to visitors with a range of access needs.

Participants will be given simple, practical help to develop an access statement or guide - good quality information is a powerful tool to unlocking potential by making your business more appealing to a growing market of Accessible Tourism visitors. By tapping into this market your business can benefit from: 

- Higher occupancy rates 
- Loyal customers who keep returning = better return on time invested 

Chris McCoy, VisitScotland’s Diversity and Equality Manager, will introduce the event with an introduction to Accessible Tourism and its growth potential. 

Spaces are limited so reserve your place quickly to avoid missing out on this free opportunity to increase the appeal of your business to this lucrative market. 

This FREE event is open to all tourism businesses and event organisers in Stirling. 

Location: Enterprise Building, Stirling Enterprise Park, FK7 7UF, Stirling. Register now at